Frequently Asked Questions

Products

Are your supplements safe to use?
Yes. All Royal Supplements products are manufactured in certified facilities and comply with EU quality and safety standards. We recommend consulting your healthcare provider before starting any new supplement.

What are food supplements?

Food supplements are products designed to complement a balanced diet and healthy lifestyle. They should not be used as a substitute for a varied diet.

How do I place an order?

Simply select your desired product, add it to your cart, and proceed to checkout. Follow the steps provided to complete your purchase securely.

What payment methods do you accept?

We accept major credit and debit cards, as well as other payment methods available during checkout.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and selected shipping method.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Do you offer international shipping?

We currently ship to selected countries. Available destinations will be displayed during checkout.

What is your return policy?

We offer a 30-Day Money Back Guarantee on eligible purchases made directly through our website. Please refer to our Refund & Return Policy for full details.

Can I cancel my order?

Orders may be canceled before they have been processed and shipped. Once an order has been dispatched, the standard return procedure applies.

Are your products manufactured in the European Union?

Yes. Our products are manufactured according to applicable quality standards and produced within the European Union.

How should I store the products?

Store products in a cool, dry place away from direct sunlight and keep them out of reach of children.

Are your products suitable for daily use?

Please follow the recommended usage instructions provided on the product packaging. If you have any specific health concerns, consult a healthcare professional before use.

Can food supplements replace a healthy diet?

No. Food supplements are intended to complement, not replace, a balanced diet and healthy lifestyle.

What should I do if my order arrives damaged?

Please contact our customer support team within 7 days of delivery and provide photographs of the damaged package and product so we can assist you.

How can I contact customer support?

You can contact our customer support team through the contact information provided on our website. We will do our best to respond as quickly as possible.