Shipping Policy

At Royal Supplements, we strive to process and deliver all orders quickly and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received and verified.

Orders placed on weekends or public holidays will be processed on the next available business day.

During periods of high demand, promotions, or holidays, processing times may be slightly longer.

Shipping Destinations

Royal Supplements currently ships to selected countries within the European Union and other available destinations displayed during checkout.

If your country is not available at checkout, shipping services may not currently be offered to your location.

Estimated Delivery Times

Estimated delivery times may vary depending on the destination and local courier services.

Typical delivery times:

Germany: 2–5 business days
European Union: 3–10 business days
Other available destinations: 5–15 business days

Please note that delivery estimates are not guaranteed and may be affected by weather conditions, customs procedures, public holidays, or carrier delays.

Shipping Costs

Shipping fees are calculated during checkout and depend on:

Delivery location
Order size and weight
Available shipping methods

Any applicable shipping charges will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Customers can use the provided tracking details to monitor the status of their shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of purchase.

Royal Supplements is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete delivery information provided by the customer.

Delayed Deliveries

While we make every effort to ensure timely delivery, Royal Supplements cannot guarantee delivery dates and is not responsible for delays caused by:

Courier services
Customs inspections
Severe weather conditions
Public holidays
Events beyond our reasonable control
Lost or Damaged Shipments

If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible.

We may request additional information, including photographs of damaged packaging or products, to assist in resolving the issue.

Customs and Import Duties

For international shipments outside the European Union, customs duties, taxes, and import fees may apply depending on local regulations.

Any such charges are the responsibility of the customer unless otherwise stated.

Delivery Confirmation

A shipment may be considered delivered once the carrier confirms successful delivery to the address provided during checkout.

Royal Supplements is not responsible for packages lost or stolen after confirmed delivery.