Refund & Return Policy

At Royal Supplements, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

30-Day Money Back Guarantee

We offer a 30-Day Money Back Guarantee on eligible products purchased directly from our website.

If you are not satisfied with your purchase, you may request a return within 30 days from the date your order was delivered.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

The return request must be submitted within 30 days of delivery.
The product must have been purchased directly from Royal Supplements.
The product must be returned in its original packaging whenever possible.
Proof of purchase or order confirmation must be provided.

For hygiene and safety reasons, we reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items may not be eligible for return:

Products purchased from third-party retailers or marketplaces.
Promotional gifts or free items included with an order.
Products damaged through misuse, improper storage, or unauthorized modifications.
Products returned without proof of purchase.
How to Request a Return

To initiate a return, please contact our customer support team through the contact information provided on our website.

Please include:

Full name
Order number
Email address used for the purchase
Reason for the return request

Our team will review your request and provide further instructions.

Refund Process

Once the returned product has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be issued to the original payment method used for the purchase.

Please note that processing times may vary depending on your bank, credit card provider, or payment service provider.

Shipping Costs

Original shipping fees are generally non-refundable unless:

The wrong item was shipped.
The item arrived damaged.
The item was defective upon delivery.

Customers are responsible for return shipping costs unless otherwise required by applicable consumer protection laws.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We may request photographs of the product and packaging to help us resolve the issue as quickly as possible.

Order Cancellations

Orders may be canceled before they have been processed and shipped.

Once an order has been dispatched, it can no longer be canceled and must follow the standard return procedure.

Consumer Rights

Nothing in this Refund & Return Policy limits or excludes any consumer rights available under applicable laws and regulations.